@PGFDPIO Twitter

Tuesday, August 11, 2009

Ambulance Crew Recognized for Their Care and Compassion

Two veteran members of the Prince George’s County Fire/Emergency Medical Services Department received recognition for their “professionalism and gentle care” provided on a call. Fire Chief Eugene Jones caught up with Fire Lieutenant John N. Brady and Fire Fighter Calvin Saunders on the scene of a Bowie fire incident to make the presentations on Monday, August 10, 2009. Chief Jones presented Fire Chiefs Awards to the two after receiving an extremely complimentary letter from a citizen about their professionalism and gentle care provided to his mother on June 19, 2009. Lt. Brady and Fire Fighter Saunders were on Ambulance 819, Old Town Bowie Fire/EMS Station, when they responded to the sick person call on Chantilly Lane in Mitchellville.

The family conveyed that the crew was “persistent in trying to revive my mother” and continually kept the family informed of everything they were doing and even took the time to find them in the hospital waiting room to provide them with an update after delivering the patient to the emergency room. In a letter to Fire Chief Jones, the family wrote, “My family and I wish to express our sincere thanks to LT. Brady and Fire Fighter Saunders for helping to ease the tensions we experienced that day.”

Fire Chief Jones stated, “I am extremely pleased with the actions of this crew and the level of EMS care they provided not only to the patient but to the distressed family members as well. I congratulate them on a job well done.”

No comments:

Post a Comment