Prince George's County Public Safety Communications officials have been in contact with representatives from Verizon about the on-going issue of phone service outage within communities in the Northern section of the County.
On Monday, July 26, 2010, Verizon was experiencing a central office-based wire-line telephone outage in the Greenbelt, Berwyn, College Park area as a result of the storms on Sunday. Wireless phone service in the area is not affected. Verizon has been working to restore service and has made some progress.
The phone outage does affect access to 911 service by wired telephone. Any resident that needs to report an emergency can do so by cellular phone or at the closest fire station. We are asking that residents not call 911 to test their service. On Monday the specific exchanges affected by the outage were:
In the 240 area code
In the 301 area code
The most recent update from Verizon was received on Monday evening at about 11:00 pm. Verizon reported that they are still trying to get equipment in to fix the existing problems.